Terms & Conditions

Welcome to Meowchies!

Thank you for visiting our website. These Terms & Conditions outline the rules and regulations for using the Meowchies website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use the website.

1. General Terms

By using this website, you agree to be bound by the following terms and conditions. If you disagree with any part of the terms, you may not access the service. The term ‘Meowchies’, ‘we’, or ‘our’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

2. Product Information & Availability

Meowchies offers pet treats made primarily for cats and dogs. We strive to display accurate and up-to-date product information. However, we do not guarantee that the product descriptions, images, or availability are entirely accurate or up to date. In case of any errors, we reserve the right to modify or cancel orders.

3. Pricing

All product prices are listed in Philippine Pesos (PHP). Prices are subject to change at any time without prior notice. Shipping charges, if applicable, will be added at checkout. Discounts and promotions are only valid during the specified period.

4. Orders

By placing an order on our website, you are making an offer to purchase the products in your cart. We reserve the right to refuse or cancel any order for reasons such as product unavailability, errors in pricing, or suspected fraudulent activities.

5. Payment Methods

We accept a variety of payment methods for your convenience, including credit/debit cards, online payment platforms (e.g., GCash, Mayal), and bank transfers. Payment must be completed before your order is shipped.

6. Shipping & Delivery

We aim to process orders within 1-3 business days. Delivery times will vary based on your location and the chosen shipping method. We use trusted local and international courier services to deliver your products.

Shipping fees are calculated at checkout, and orders above PHP 1,500 may qualify for free shipping. Meowchies is not responsible for any delays caused by external factors such as weather, customs, or courier issues.

7. Returns & Refunds

If you are not satisfied with your purchase, we accept returns within 7 days of delivery. Products must be unused, in original packaging, and in resellable condition. Certain items may not be eligible for return, such as food products, once opened.

Refunds will be issued to the original payment method. Shipping fees are non-refundable. For more details, please refer to our Return Policy page.

8. Privacy Policy

We respect your privacy and are committed to protecting your personal information. We only collect the information necessary to process your orders and improve our services. Please refer to our Privacy Policy for more details.

9. Limitation of Liability

Meowchies will not be held liable for any damages resulting from the use or inability to use the website, products, or services. We are also not responsible for any loss of data, business interruption, or any consequential losses resulting from your use of our website.

10. Intellectual Property

All content on this website, including images, text, logos, and product designs, are the property of Meowchies and are protected by intellectual property laws. You may not use any content from this website without written consent from Meowchies.

11. Amendments to Terms

Meowchies reserves the right to amend or update these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date.

12. Governing Law

These Terms & Conditions shall be governed and construed in accordance with the laws of the Philippines, without regard to its conflict of law principles.

13. Contact Information

For any questions or concerns regarding our Terms & Conditions, please contact us at: 

Email: meowchiescattreats@gmail.com

Address: Angeles City, Pampanga, Philippines 2009